Support Checklist

Before asking for help, collect:

  • the affected page URL

  • a screenshot of the visible problem

  • whether the issue is desktop, mobile, or both

  • the list of FastMe settings currently enabled

  • whether a CDN is active

  • whether another cache or optimization plugin is active

  • whether the problem remains after clearing every cache layer

  • any useful messages from the FastMe Logs page

Do not send publicly:

  • license keys

  • private server paths unless support needs them

  • API keys

  • admin login credentials in unsecured channels

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